Art Deco Ceramics restoration
Or Call our offices on
9:30am - 5:30pm Mon-Fri
For all types of ceramic restoration please visit our general Ceramics Repair website
All data is processed lawfully, fairly, transparently and in accordance with data protection legislation. We think this privacy notice is written in clear and transparent language, but if you disagree or have any questions, you can email us.
We collect and use the information you explicitly give us for the following purposes:
Purpose of the processing and the legal basis for the processing
We process data that you give us for the purpose that we state at the time you give us your data.
Data Controller, Data Protection Officer
Please contact Nick Sugden, for anything related to data protection or the GDPR or if you wish to raise a complaint on how we have handled your personal data. Also if you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office https://ico.org.uk/
Details of transfers to third country and safeguards
All our services are hosted solely on cloud platforms provided by our trusted suppliers. All web hosting services we provide are based in Europe with a cloud service provider who is compliant with ISO/IEC 27001:2013. Other servers reside in the UK, European Union, Canada and the USA. Canada is recognised by the EU as having privacy laws that are compatible with the GDPR and US companies that are Privacy Shield Certified are also recognised as having adequate legal protection. All USA companies we use are Privacy Shield certified. All our suppliers comply with the GDPR. All disks that hold customer or business information of any kind whether connected to servers or desktops are either in Enterprise-Grade secure facilities or encrypted at rest or both. Procedures are in place for ensuring the destruction of data on decommissioned equipment.
Recipients of personal data
The recipients of personal data for which we are the controller may be:
Subject Access Requests
Emailing us your name, email address and your mobile phone number will email details of how you can securely access the information we hold on you.
Right to Redact
You can excercise your right to redact from the login we send you with your subject access request.
Retention of data
If we provide you with a service we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.